Privacy Policy

This Privacy Policy explains how The Wild Kids Club ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website ([www.thewildkidsclub.co.uk/www.thewildkidsclub.com](http://www.thewildkidsclub.co.uk/ http://www.thewildkidsclub.com)) or use our services. We are committed to protecting your privacy and complying with UK data protection laws, including the General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Information You Provide Directly:

- Contact Details: Name, email address, phone number.

- Booking Information: Names/age of attendees, payment details, and any dietary or medical requirements (if applicable).

- Account Information: If you create an account, we may collect login details and preferences.

1.2 Information We Collect Automatically:

- Usage Data: Information about your visit to our website, such as IP address, browser type, pages viewed, and time spent on the site.

- Cookies: Data collected through cookies and similar technologies (see Section 6 for more on cookies).

1.3 Information from Third Parties:

- If you book our services via third-party platforms (e.g., Bookwhen), they may share your information with us as part of the booking process.

2. How We Use Your Information

We use your personal information to:

- Provide our services and manage your bookings.

- Communicate with you regarding events, updates, or changes.

- Improve our website and tailor your experience.

- Comply with legal and regulatory obligations.

- Send you marketing materials, where you have consented.

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal information:

- Consent: For sending marketing communications.

- Contractual Necessity: To provide the services you have booked.

- Legal Obligation: To comply with applicable laws and regulations.

- Legitimate Interests: For improving our services and ensuring website security.

4. How We Share Your Information

We may share your personal information with:

- Service Providers: Such as payment processors, email services, and booking platforms.

- Regulatory Authorities: Where required by law.

- Third-Party Platforms: If you interact with us via third-party platforms (e.g., social media or booking sites).

We do not sell your personal information to third parties.

5. How We Protect Your Information

We implement appropriate technical and organisational measures to safeguard your personal data, including:

- Secure storage of electronic data.

- Limiting access to personal data to authorised personnel.

- Using encryption and firewalls to protect sensitive information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies may collect data about your usage of the site. You can control cookies through your browser settings. For more details, see our Cookie Policy [link to cookie policy].

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

- Access: Request a copy of the personal data we hold about you.

- Correction: Request that we correct inaccurate or incomplete data.

- Deletion: Request that we delete your data, where applicable.

- Restriction: Request that we limit the processing of your data.

- Data Portability: Request a copy of your data in a portable format.

- Objection: Object to processing based on legitimate interests or for direct marketing.

- Withdraw Consent: Where processing is based on your consent.

To exercise these rights, please contact us at hello@thewildkidsclub.co.uk.

8. Retention of Your Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal data.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

- Email: hello@thewildkidsclub.co.uk

- Phone: 07443 647064

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

Last Updated: December 2024

Newsletter Subscription Terms and Conditions

By subscribing to The Wild Kids Club newsletter, you agree to the following terms and conditions:

1. Consent to Receive Communications

By providing your email address, you consent to receive periodic emails from The Wild Kids Club, including but not limited to updates, promotional offers, event announcements, and news.

2. Data Collection and Use

The information you provide will be used solely for the purposes of communicating with you about The Wild Kids Club activities and offers. Your data will not be shared, sold, or distributed to third parties, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

3. Opt-Out and Unsubscribe

You may opt out of receiving emails at any time by clicking the "unsubscribe" link included in our newsletters or by contacting us at hello@thewildkidsclub.co.uk. Upon unsubscribing, your information will be removed from our mailing list within 30 days.

4. Accuracy of Information

You are responsible for ensuring the accuracy of the information you provide when subscribing. The Wild Kids Club is not liable for any issues arising from incorrect or outdated information.

5. Changes to Terms

The Wild Kids Club reserves the right to update or amend these terms and conditions at any time. Subscribers will be notified of any significant changes via email.

By subscribing to The Wild Kids Club newsletter, you confirm that you have read, understood, and agreed to these terms and conditions. For any questions or concerns, please contact us at hello@thewildkidsclub.co.uk.